You’ve seen him.  You may have worked for him or he may just be a colleage.  I hope he doesn’t work for you or else you’ve got some work to do.  His name is Peter.  And he is incompetent in his job. The Peter Principle is the principle that “in a hierarchy every employee tends to rise to their level of incompetence” (from Wikipedia).  It was formulated in 1969 by Dr. Laurence J. Peter and Raymond Hull....

“What gets measured gets managed.” Peter Drucker Share this:FacebookShareStumbleUponDiggEmailRedditPrint

A new addition to our categories on Nursing Home Pro – The Wall of Shame – to highlight some of the less fortunate events we deal with.  Hopefully, we can learn from the mistakes of others so the same things don’t happen to us. This is an article taken from the Chicago Sun Times http://www.suntimes.com/news/metro/2761924,lawsuit-rainbow-beach-nursing-center-093010.article I would hate to be in their shoes right now....

I had someone tell me recently that they did not know what to do with a bad employee.  My first thought was, “What do you mean you don’t know what to do?  Teach them, coach them, hold them accountable, write them up when necessary, give them an action plan, or get rid of them.   What’s so hard about that?” I guess there’s a lot hard about that.  Many times these things are not done because the supervisor...

A common complaint I hear revolves around the medical director and his or her unwillingness to perform the most basic duties of their role or that they are standing in the way of a facility’s progress. I’ve seen medical directors who wouldn’t come to see their patients regularly.  I’ve seen them fail to keep their progress notes up.  I’ve seen medical directors dictate what home health  or hospice company a...

Typically, a new administrator will be basically thrown into their position without a ton of training.  Then, you get the pleasure of being grilled on every aspect of your facility’s performance by your regional, district, or corporate team usually on a monthly basis on an operations review conference call.  What we’d like to accomplish here is to give you some pointers on how to be prepared for your monthly ops review call...