Whenever someone used to ask me how I would describe my leadership style, I never had just one answer.  You see, it changes.  I am a leader for a large group of healthcare professionals.  I am also a coach for most of the time.  But I also am a mentor, a shoulder to cry on, even a drill sargent at times. I’m a peacemaker, a businessman, a dollars & cents watcher, and a check and balance for clinical outcomes. ...

Decisions, decisions!  Nursing home administrators are faced with the task of making decisions multiple times each day.  Many times there really isn’t a clear right answer for the decision to be made.  So, how does one know what to do?  Over my years as an administrator, I have developed a simple test to help me make the right decision.  I test the potential outcomes of my decision against the priorities I have set for my...

Do you want to know how to increase your employee’s morale? Do you want to know how to spot the troublemakers in your staff? Would you like to know the one person who is destroying your team? Well, that’s easy!  Just look for the person who is always the victim. You know who I’m talking about.  There’s one in every facility. They’re pretty easy to spot; they’re always the victim of some injustice and...

No matter how good of a job you do personally, you’re only as good as your worst empolyee.  So, if your CNA is in a hurry and doesn’t respond to a resident’s questions in a respectful manner, or if a call light stays on for 20 minutes and your charge nurse is at the nurses station while the CNAs are busy in other rooms, or even if a dietary staff member doesn’t take the time to see if they have some tomato soup for...