Scope & Severity – How Nursing Homes are Really Graded

Believe it or not, 90%+ of the staff members working in a nursing home have no idea of how the facility is assigned deficiencies (usually called tags or F-tags) or what the letter grade it receives actually means.  I am going to give you a quick and easy lo...

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How the “Victim” Mentality Kills Employee Morale

Do you want to know how to increase your employee’s morale? Do you want to know how to spot the troublemakers in your staff? Would you like to know the one person who is destroying your team? Well, that’s easy!  Just look for the person who is alw...

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How Many Bosses Can You Really Have?

I was talking to my friend the other day about a work issue she had and she asked what I thought the next step should be.  I asked if she’d spoken with her boss to which she replied, “Which one?” “The one you actually answer directly t...

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