Here’s a quick tip to get your facility’s name out to people who may have a need for you at some point.  First, develop a mailer that lists the services you provide and any FREE educational programs or assistance your facility provides or has scheduled.  For example, some facilities may: Host workshops on long term care insurance or financing Provide monthly education on Alzheimers Disease or related illnesses Provide...

I have noticed a trend in some of our states.  As a way to save state funds, many of our states are pushing the Home & Comunity Services Programs.  This service falls under the Medicaid waiver program and is unheard of for many nursing home administrators … until they start seeing their referrals drop. Here’s an example - in Tennessee their Medicaid program is called TennCare.  TennCare’s longterm care CHOICES...

Sometimes you need a new way to attract more therapy patients.  Sometimes, you just need something positive that you can put in the local newspaper.  Either way, it needs to be inexpensive. One option that is very easy to implement is to incorporate the Nintendo Wii game console into your therapy services. This motion-sensitive gaming system has proven to be quite useful in nursing home rehab departments.  Plus, it’s engaging and...

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As a new nursing home administrator – or maybe you’re just taking a new building – you have to find out what level your staff is on, especially the individual who is marketing the nursing home.  You know your census depends on the quality and census development ability of your Marketing Director.  Believe it or not, sometimes you run across someone who has either never been trained properly or has become too complacent...

Have you ever received a referral from the hospital and on the face sheet under Payor source, it said, “Self Pay”?  This means they have no Medicaid or Medicare and are privately responsible for their bill.  Many times this also means they are “No Pay” becuase they have no money. Obviously, costly residents who can’t pay are a huge problem for the hospital and they need to discharge them as quickly as...