Archive for October, 2010

Motivational Quote – Drucker

“What gets measured gets managed.” Peter Drucker ...

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How Many Sales Calls Should I Make?

A common problem I have heard is that the Marketing Director in the nursing home doesn’t  exactly know what the volume of sales calls he/she should be producing.  The answer is simple:  Whatever number fills your beds with new admissions.  Ok, that w...

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Wall of Shame, 1st edition: Rainbow Beach, Unexpected Pregnancy in the Nursing Home

A new addition to our categories on Nursing Home Pro – The Wall of Shame – to highlight some of the less fortunate events we deal with.  Hopefully, we can learn from the mistakes of others so the same things don’t happen to us. This is an ar...

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What to do with a Bad Employee?

I had someone tell me recently that they did not know what to do with a bad employee.  My first thought was, “What do you mean you don’t know what to do?  Teach them, coach them, hold them accountable, write them up when necessary, give them an a...

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