Taking on a facility? Want to make sure you don’t make the same mistake that so many administrators before you have in the same building? It’s all about building your team of department heads and key personnel. How do you make sure you’re not letting problem employees hang around too long? They haven’t really done anything to get harsh disciplinary action right now. Their annual eval is months away. Yet,...
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Don’t you just love a deficiency-free survey? I had the survey team exit today and they didn’t cite anything. What a great feeling! That doesn’t mean that deficiencies do not exist. It simply means that we managed the survey in such a way that anything that did come up, we had an answer for, had QA’d, or had...
This is a true account of what I found at one of the facilities I took over a couple of years ago. It demonstrates that one problem can be so much bigger than any of us realize.
“A Salmonella outbreak? How did that happen?” I asked. (Read below to find out.)
I had recently taken over a small facility in a rural Southern...
Tell me how your morning was today. Did you jump out of bed before dawn raring to go? Did you have a power shower? Did you brush your teeth like a champ? Did you peel rubber out of the driveway because you couldn’t wait to get to work?
No? Well, not many people do. Many of us in this industry get up feeling like...




