Are your residents complaining that there is nothing to do? Is your employee morale at an all-time low? Do you feel the need to grab a couple pairs of boxing gloves and let your CNAs and LPNs just go at it? Do you have family members with nothing better to do than to count how many times your CNA checked the other resident across the hall and then tell that family the result? If not addressed, rest assured, this will not go away. ...
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