Taking on a facility?  Want to make sure you don’t make the same mistake that so many administrators before you have in the same building?  It’s all about building your team of department heads and key personnel.  How do you make sure you’re not letting problem employees hang around too long?  They haven’t really done anything to get harsh disciplinary action right now.  Their annual eval is months away. ...

Whenever someone used to ask me how I would describe my leadership style, I never had just one answer.  You see, it changes.  I am a leader for a large group of healthcare professionals.  I am also a coach for most of the time.  But I also am a mentor, a shoulder to cry on, even a drill sargent at times. I’m a peacemaker, a businessman, a dollars & cents watcher, and a check and balance for clinical outcomes.  I’m...

Are your residents complaining that there is nothing to do?  Is your employee morale at an all-time low?  Do you feel the need to grab a couple pairs of boxing gloves and let your CNAs and LPNs just go at it?  Do you have family members with nothing better to do than to count how many times your CNA checked the other resident across the hall and then tell that family the result? If not addressed, rest assured, this will not go away. ...

No matter how good of a job you do personally, you’re only as good as your worst empolyee.  So, if your CNA is in a hurry and doesn’t respond to a resident’s questions in a respectful manner, or if a call light stays on for 20 minutes and your charge nurse is at the nurses station while the CNAs are busy in other rooms, or even if a dietary staff member doesn’t take the time to see if they have some tomato soup for...