Something interesting I’m finding in many facilities, and let me tell you, I’m a little upset over it.  Apparently, there are nursing home administrators out there that are telling their facilities that no resident can have mental health services while they’re on Medicare Part A.  What?  This is a terrible management decision.  If your administrator or your company is doing this, tell them I’m taking their keys...

“That’s not my job.” or “That’s not my resident.” Sound familiar?  Sure it does.  I have heard these two phrases in just about every facility at one point or another.  I actually do not allow them to be used in any nursing home that I am managing.  Why?  Because it IS our job and they’re ALL our residents!  It’s about attitude.  If a staff member comes in and has the attitude that...